Top tips for successful collaborative working from the Olympics

Here is a great case study demonstrating whole system collaboration from how the Olympics transport was planned and delivered. Here are their top tips for successful collaborative working, so applicable to integrated healthcare.

The transport challenges around last year’s Olympics were the most demanding the nation’s network has faced, covering 34 venues, 26 sports, 10 500 athletes, 8.8m spectators and 22 000 media. More than 40 organisations were responsible for delivering aspects of the games’ transport.

In a review of lessons learnt by the Olympic Delivery Authority and Transport for London the main points were :

  1. The creation of one transport team for years before the games
  2. Strong programme, risk, budget and change management governance
  3. Working with, and de-conflicting, other big infrastructure projects that may be using the same resources or operating in the same area
  4. Engaging trade unions
  5. Collaborative working across other organisations and aligned domains, for example security.
  6. ‘One source of truth’ in terms of demand forecasting and modelling providing all parties with a clear understanding for the dimensions and scale of the challenge facing the whole network

Olympics

 

“Effective collaboration across a system means having the necessary levels of trust to let your partners get on with the job”

 

Ref: HSJ 1 Nov 13